Shipping

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will typically ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at Info@liferaftprofessionals.com

Most of the products we offer have the option to expidite shipping, excluding life rafts, flares and all other hazmat products.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to Info@Liferaftprofessionals.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:

If you order has shipped, you (the buyer) will also be responsible for actual all shipping charges. All returns are also subject to a restocking fee, unless product was damaged during shipping. Refunds will only be issued to the original credit card that you use when placing your order.

Due to the loss of quality control promised to each customer there are no returns on Immersion Suits or Life Raft orders.

I hope to never have to deploy the new raft. In the event I do and it works I will certainly leave a great awesome review. If you don’t hear from me means the raft didn’t work as designed. Delievry was easy easy efficient process. Thansk

My order

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Where is it?

Good I hope

It arrived. It’s nicely packed. But I have not deployed it. Hope I never do!

Awesome Service

Super fast shipping, super friendly and responsive customer service. Easy repeat customer.

Good Service

I recently purchased a 6 person life raft with canopy. The order was in stock and received in a timely manner. Their website facilitated tracking the shipment. I would order from Life Raft Professionals again.

Good Company

Easy process of ordering. Product arrived as expected.

Very professional attitude and exceptional customer service

The product arrived on time as indicated and was a value purchase. Customer service seems to care about their customers, and they keep you informed about your purchase.

Service

I got excellent service from these folks and got my order promptly.

Order

Efficient timely ordering process

Great service

In the midst of Christmas my two rafts arrived in just a few days

Excellent product, excellent seller

was Ok

Thank U

SI-TEX External GPS Antenna

The SI-TEX External GPS Antenna arrived on time, in good condition, and at a fair price. The only reason that I gave a four star rating instead of five stars is because I haven't installed it yet and checked its performance (I'm finishing off a boat and not at the point yet of doing the electrical/electronics work).

Ferry flight

Going to use the raft for a ferry flight

Excellent Company to Work With

Life raft professionals staff was very knowledgeable about the product, easy to work with and very helpful with shipping.

Worked with me for my time frame and needs

The helped me get a liferaft in time to get it to my son before he left, I was late ordering it but they helped me out. Thanks guys - great to work with you. Mike

Sea swivel

Pleasure doing business life raft professional
Cell is a great product easy to install. Looks awesome works awesome. Fabulous can’t say enough about life professionals fast ship very smooth.

Arrived superfast, perfect for my 2 year old granddaughter.

6 man life raft

Excellent

Everything was fine!

Easy to work with.kept me me informed on delivery times and was at my door step in 5 days. 5 star rating from me

Great Product

Delivery was organized and managed well with great communication. The product is in perfect condition and
I feel very comfortable with the purchase I made.

Courteous and Professional

I spoke to a knowledgeable human being each time I called. My many questions were answered until I felt comfortable with my order. The life raft arrived in a timely manner. I couldn’t be more satisfied. I’m definitely recommending Life Raft Professionals to all my friends.